PSA 2024 Website

TERMS & CONDITIONS

Purchase of the Conference Packages

As the conference program activities are included in both the Registration and Travel Package components, a registration fee on its own will not be accepted without the purchase of the main conference travel package to Madrid & San Sebastian. Purchase of pre or post conference packages must be in conjunction with the main conference travel package. Due to the high demand for the pre and post conference tours, applications to attend these without attending the main conference will not be accepted.

Accompanying Persons

All accompanying persons are required to pay a registration fee (see the pricing table on the registration page), together with a travel package.

Accommodation
Hotels for each package are listed in the itineraries. All accommodation in hotels is subject to availability in your preferred category.
Alteration of itinerary

No change in the routing and/or itineraries is contemplated. However, the operator reserves the right to alter, amend or cancel any of the arrangements contained herein.

Early Career Pharmacist Registration

A special registration fee is available for Early Career Pharmacists for attendance at the conference sessions in Madrid and San Sebastian, excluding travel and accommodation. Early Career Pharmacists are students, interns and registered pharmacists with up to 10 years of experience.

Optional Tours

Closer to the date of travel a list of optional tours that can be pre-booked will be forwarded to all registered delegates. If minimum numbers are not met, the tour may need to be cancelled.

Pricing

All costs are quoted in Australian dollars.

Pricing may be subject to:

Changes in the rate of exchange which are based on rates as at 28 July 2023
Changes in government imposed taxes and fees
Fuel surcharges imposed by cruise lines, airlines and other suppliers

Program exclusions
All programs exclude the following:
Items of a personal nature ie. telephone calls, mini bar, room service, laundry and business communications
Meals and beverages not specified in the program
Travel insurance
Payments

Registration fees plus Travel Package deposits are due at the time of registration. The balance of the Travel Packages will be due no later than Wednesday, 31 January 2024. Note: If registering after 31 January 2024, the full amount of the Registration Fees and Travel Packages is payable immediately.

Registration fees, deposit and balance payments can be made by credit card or direct deposit to Impact Organisation (PSA Travel). American Express, Visa and MasterCard incur a 1.7% surcharge.

Cancellation Fees

If you cancel on or prior to 27 October 2023 you will forfeit $100 per person for administration fees (plus GST). Additionally, there may be third party charges applied by hotels, airlines and ground operators.
Cancellations made on or after 27 October 2023 will incur cancellation fees of 20% of the applicable travel package costs or loss of deposit, whichever is the greater, for each of the main conference and pre and post conference packages.
Cancellations made on or after 12 January 2024 will incur cancellation fees of 55% of the applicable travel package costs or loss of deposit, whichever is the greater, for each of the main conference and pre and post conference packages and loss of registration fees.
Cancellations made on or after 1 March 2024 and up to the date of departure will result in a maximum cancellation fee of 100% of conference travel package costs and loss of registration fees.

Refunds will not be made on unused portions of the package.

Any extension travel bookings made in addition to the official conference travel package will be governed by the terms and conditions of the operator supplying those services.

Cancellation Fees for the Seine River Cruise

Cancellation 91 days or more prior to the cruise departure will result in loss of deposit.
Cancellation 90 days or less prior to the cruise departure, or non-appearance, will be charged 100% of the total fare.

Travel insurance is highly recommended should you need to cancel your trip due to unforeseen circumstances.

Covid-19 Cancellation

In the event of cancellation by the Organisers of all or part of the conference and pre or post conference tours due to COVID19 you will be offered:
• A full credit of monies paid, transferred to a future date for the same program. Note that pricing on any future program offered may increase from the original program.
• In the event that you are not able to travel on the future announced dates, refunds will be considered. Suppliers are providing flexibility in the current circumstances and while we would expect to be able to refund most monies paid, some non-recoverable administration costs and cancellation charges may be deducted. While it is not possible to quantify the fees, these may amount to approximately 10% of the total package costs.

Travel insurance is highly recommended should you need to cancel your trip due to unforeseen circumstances. Please ensure that you read any disclosure statements with regard to COVID-19 and pandemic cover.

Conference Documents

Please note that the conference documents will be dispatched approximately two (2) weeks prior to the group departure dates. It is important if you are departing Australia earlier than the group dates that you advise PSA Travel of your departure date in order to receive your documents before you leave.

Program Updates

Please keep a look out for the PSA Travel monthly e-newsletter and ad-hoc program updates and useful information being emailed to you prior to departure as there is often critical information that you should be aware of. Please make sure you provide an email address to receive these.

Travel Documents

Passport
It is the responsibility of each person to ensure that they have a valid and current passport and that it has at least six (6) months validity from your expected date of return to Australia. If you are traveling on passports other than Australian or New Zealand you must have an Australian re-entry Permit. The Pharmaceutical Society of Australia and the operator will not accept responsibility for the currency or validity of your travel documentation.

Visa Requirements
Visas are currently not required for Australian, New Zealand or UK passport holders. The ETIAS visa waiver program was originally set to be implemented in May 2023 will now only come into effect in 2025. Visitors from 50+ nations, including Australia and NZ, will require an ETIAS to enter any of the 26 Schengen area countries.

Additional Travel Arrangements

How You Travel
Please refer to the Travel Information page on the website for information on travelling to Spain.

You may opt to book your long haul flights directly with the airline using frequent flier points or direct booking on the internet or with your local travel agent. Please advise PSA Travel of your arrival flight into Madrid as transfers will be provided on some specific flight arrivals which you are welcome to utilise if your flight arrival coincides with these transfers.

Airline Seating Requests
Seating requests will be noted; however, seat requests cannot be guaranteed in economy class and airline fees may apply. Specific seating may be pre-booked for business and first class. Please put your preference (if any) on your registration form.

Consular Directives
The Australian Government issues regular travel advice warnings for overseas travel. This information may be accessed by calling 1300 555 135 or visiting http://smartraveller.gov.au Neither PSA nor its agent can provide any advice concerning the safety of travel and at all times delegates should make their own assessment based on Australian Department of Foreign Affairs Directives.

Health
Vaccinations are not required for any of the regions that will be visited during the conference. PSA or its agents are not qualified to provide medical advice. This should be sought by consulting your GP at least three (3) months prior to travel or reading the latest health updates for international travel on the Travelvax web site www.travelvax.com.au or calling them direct on 1300 360 164.

Travel Insurance
It is strongly recommended that attendees consider travel insurance and this should be taken out at the time of booking. Like all forms of insurance there are a wide variety of options available from various companies. What is suitable for one could be quite inappropriate for another. Attendees should carefully consider these options and make the selection most relevant to their circumstances.

Travel insurance is available from PSA Travel or your insurance agent. Policy options will be sent to you with the confirmation of your booking.

Note: It is rare that any travel insurance will cover disinclination to travel in the event of terrorist incidents. If you cancel for this reason, you will be liable for the full published cancellation fees as outlined in the terms and conditions on your registration form.

If you have taken out your own travel insurance, please ensure it is valid for this particular journey. If in doubt, please check with your insurance provider.